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Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we inform users of the processing of personal data collected through the website.

1. Data controller

COMERCIAL COSMÉTICA VALLADOLID S.L.
Tax ID: B47484738
Address: C/ del Etileno 2, Polígono Industrial El Carrascal
47012 Valladolid (Spain)

Phone: +34 900 103 260
Email: hablemos@opphalo.com

2. Purpose of data processing

The personal data provided by users through the website will be processed for the following purposes:

  • To respond to queries made through the contact forms.
  • To manage requests for information about products or services.
  • To maintain commercial relationships with customers or potential customers.
  • To send informative or commercial communications related to our products or services, provided that the user has given their prior consent.

 

3. Legal basis for processing

The processing of personal data is carried out on the basis of:

  • The user's consent, when sending forms or accepting the website's policies.
  • The execution of a contractual or pre-contractual relationship.
  • Compliance with legal obligations.

  

4. Data retention

Personal data will be retained for as long as a commercial relationship exists or for as long as necessary to comply with the corresponding legal obligations.

Once the relationship has ended, the data will be duly blocked for the legally established periods.

5. Communication of data to third parties

Personal data will not be transferred to third parties, except in cases where there is a legal obligation to do so or when it is necessary for the provision of services related to the company's activity.

6.Communications via WhatsApp

If the user contacts COMERCIAL COSMÉTICA VALLADOLID S.L. through the WhatsApp application, their personal data (such as telephone number, name, and message content) will be processed for the following purposes:

  • Responding to queries or requests for information.
  • Managing communications related to products or services.
  • Maintain commercial contact with the user.

The use of WhatsApp involves the use of services provided by WhatsApp Ireland Limited, which may involve international data transfers in accordance with the conditions established by that provider.

Users are advised to review WhatsApp's privacy policy before using this communication channel.

7. User rights

Users may exercise the following rights at any time:

  • Right of access to their personal data.
  • Right to rectify inaccurate data.
  • Right to delete their data.
  • Right to restrict processing.
  • Right to object to processing.
  • Right to data portability.

To exercise these rights, you can send a request to:

📧 hablemos@opphalo.com

You also have the right to file a complaint with the Spanish Data Protection Agency if you believe that the processing of your data does not comply with current regulations.

More information at: https://www.aepd.es

8. Data security

COMERCIAL COSMÉTICA VALLADOLID S.L. applies the necessary technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing, or access.